Customer Service

Click on a service below to read how we can impact your needs:
Contact Center
Incentives & Loyalty Programs
Lead Management
Product Recall Services

Contact Center

Inbound. Outbound. B2B. B2C. Live Chat. Email.
Our Contact Center is here to handle it all. From fielding inbound customer calls and questions to qualifying outbound sales leads, you can count on us to be a flawless reflection of your company.

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Incentives & Loyalty Programs

Customized programs to nurture business growth.
We work with you to create a strategic loyalty or incentives program to help you not only meet, but exceed your business goals. Through our unique software, we track and validate sales efforts, while capturing valuable consumer data.

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Lead Management

Convenient solutions to streamline sales processes.
Our proprietary eTrak™ system takes the guesswork out of the lead generation and management process. The eTrak™ platform gives your business access to leads, tracking each step from source to sale—all in real-time.

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Product Recall Services

Because sometimes you have to make it right.
We work with you to create a recall plan specific to your product lines and needs, prepared to address and handle all of the details. From initial communication and hotline setup, to product return and replacement management, we make sure you’re ready for whatever comes your way.

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